Western Mailing’s leadership team is committed to ensuring that we achieve the highest levels of service delivery and customer satisfaction by continually improving our people and processes and regularly reviewing the effectiveness of our management systems.

Every employee is responsible for the quality of product and services that we provide and their impact on the environment. Our goal is to ‘get things right, on time, first time, every time’.

Our processes are designed to ensure that we have the necessary capability and flexibility to respond to changing needs in an effective and professional manner.

We strive for excellence in everything that we do and our approach to success is to set high standards and focus on improvement by measuring and analysing our performance and acting positively on feedback from our customers and staff.

The Western Mailing Board

Toitū enviromark gold certification

Western Mailing Auckland has held Gold certification for the past 5 years. Western Mailing Wellington has Bronze Enviromark certification.

Outward Bound New Zealand

Multi-Channel Campaign & Personalised Online Survey

Case Studies

Western Mailing's paper wrap solution

AIM – to offer a more environmentally friendly solution for packaging (alternative to film wrap/plastic material & something a bit more creative than envelopes).

Case Studies Innovation Sustainability